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The exceptional companies and products

by Darren

This is the feature that our readers write, and it provides them with the opportunity to highlight the advantages and benefits of their products, systems, services and the way their companies do business.

This is the fourth edition of this annual feature, which is gaining in popularity every year as architects and designers seek to find out what is new and what really works – and where better to look than in a feature where proven products and innovative ideas abound?

In past issues we have published reports on environmentally friendly screeds; highlighted the best in epoxy and polyurethane flooring; emphasised the benefits offered to the healthcare and food industry; and much more.

Last year the front-runners in this feature were stylish polished concrete floors; carpets for improving indoor air quality; quick-drying floorcare; performance screeding and surface hardeners; and SAFMA’s assessment of the facilities industry.

Of course, it’s not just products or systems that are top performers – your company; the services you offer; the awards you have won; the years you have been in the business… all these qualify as Performers!

So, how does a company gain a reputation as a top Performer? High on the list is organisational effectiveness, which means doing things right the first time. But this must not result in a static situation where complacency sets in, but rather is it a live, continuously developing programme that is regularly assessed to maintain a high level of effectiveness.

The company, teams and individuals must work to plan towards achieving established goals; the goals of the business should determine its strategies and how the organisation should be structured to be able to deliver on the required goals; and decisions are made at the source of the various tasks and activities irrespective of seniority levels – all aimed at improving the service levels to customers.

And there must be emphasis on an intense people orientation with an inherent belief in the worth of the individuals; practising the value of dignity and respect; clear performance expectations for each individual; a willingness to train and develop people who must be encouraged and rewarded for using their initiative; and a strong commitment to internal growth and advancement opportunities.

Your people are your biggest asset. Nurture them and watch your bottom line grow.

What this year will bring is in the pages that follow – we know that it will contain high-quality flooring products and systems to be very proud of – to be enjoyed by the clients who use them, safe in the knowledge that they are getting the very best the market can offer, from the top people in the industry.

This is an annual round-up of the companies and the superb products and systems that the South African flooring and design community has to offer, so read on and enjoy!

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