On-site service offering by TAL ensures long-term tile installation success.
Some of the most common on-site challenges encountered during tiling installation projects include tiling onto bitumen; waterproofing systems; substrates that have more movement than anticipated; laying down large format tiles in excess of 1 500mm x 1 500mm; installing mesh-reinforced natural stone tiles; tiling onto uneven substrates and tiling onto green concrete or screed.
As part of its value-added service offering, TAL offers comprehensive on-site services such as product demonstrations, on-site training, site inspections and reporting, and investigations into installation failures. The services are available to architects, designers, quantity surveyors, contractors as well as homeowners completing DIY installations. According to Schalk Pelzer, TAL Technical Representative, this on-site service offering is a value-added solution that separates TAL from the competition.
“Our commitment and service to the building industry does not end at the sale, and our on-site services are available from project start-up right through to practical completion,” he says. “The TAL team boasts extensive knowledge of tiling installation products and processes, thereby assisting clients on-site in all practical aspects of a tiling project, while providing them with full peace-of-mind that their tile installation will be a success.”