Demonstrating continuous growth in the flooring industry speaks to this company’s consistent service excellence being offered.

Growth and a reputation for customer service excellence and quality workmanship have propelled Complete Flooring to move to a more modern showroom in KwaZulu-Natal, its doors having opened officially on 2 May 2014.

Anthony Ollsson and Timothy Smith are the founders of Complete Flooring, and together these two directors have over 30 years’ experience in the flooring industry on both the manufacturing and contracting side of the business. Complete Flooring specialises in middle to up-market residential projects and the corporate environments, supplying all the leading brands of local soft floorcoverings, artificial grass and several imported woollen products.

The company also supplies and installs all leading brands of laminate floors, solid wooden floors, outdoor decking, vinyl, under-carpet, under-tile and under-laminate heating, as well as ceramic and porcelain tiles. They are also a member of the South African Wood & Laminate Flooring Association (SAWLFA).

Based on this solid foundation, Complete Flooring has decided to open a new showroom in KZN, adding to its existing office in Johannesburg. Managing Member of the new showroom is Sally Meiring, a prominent businesswoman and the fourth generation in her family to be working in the flooring industry. Like her brother Timothy Smith, she has a passion for the flooring industry and has 15 years’ experience in business.

When initially servicing clients in KZN, Complete Flooring operated from Sally’s home but, with an increase in demand for their products in KZN, it was decided to open a 160m² office, and subsequently an even bigger office to accommodate even greater demand.

The KZN branch has ongoing business relationships with various hotels, retirement homes and schools while working hand in hand with various architects and designers.

“We install anything, from carpets, vinyl and artificial grass to tiling and blinds,” adds Sally. “We are very excited about the opening of this new showroom, which functions to highlight and demonstrate what Complete Flooring is able to offer in terms of flooring, while ensuring continuous customer service excellence.”

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