With the introduction of new standards and requirements, the cleaning industry must re-evaluate priorities, regardless of how the coronavirus pandemic plays itself out over the next months or weeks.
A real opportunity exists for cleaning companies to show that they understand the needs of their clients and that they can adapt to meet those needs. There certainly are opportunities but they are not without their challenges.
A renewed focus on cleaning protocols
As various sectors start on the path to economic recovery from the impact of the pandemic, it could easily be assumed that the cleaning industry would be one of the first to experience profitable growth.
Industries that usually employ contract cleaners have been hard hit by the pandemic and to cut costs might consider cancelling cleaning contracts or trying to insource these services. At the same time, health and safety have taken centre stage. Therefore, any business cutting costs should only consider reducing cleaning costs as a last resort.
Regardless of the impact of COVID-19, businesses need to enhance their cleaning protocols and should be looking to boost levels of cleanliness. “There certainly are opportunities but they are not without their challenges. With the introduction of new standards and requirements, the cleaning industry has had to re-evaluate priorities,” says Emma Corder, Managing Director of industrial cleaning products manufacturer, Industroclean.
Contract cleaners are experiencing significant changes in their business operations. With stricter standards across the board and different consumer types to be serviced, there is less flexibility in terms of products used and procedures applied. Ongoing training related to cleaning procedures and risk prevention may become compulsory.
During the re-opening phases, cleaning has been more labour intensive. Some businesses have hired contract cleaners to perform more frequent deep cleans to meet standards for disinfecting as set out by health authorities. In larger spaces and in retail specifically, contractors who have invested in autonomous cleaning solutions are able to respond to this requirement.
Offering expert cleaning support
“A one size fits all approach cannot be applied to all sectors as various sectors have different cleaning requirements. For example, retail, hospitality, healthcare and manufacturing all have different risk profiles and require different skills. This presents an opportunity for contract cleaners to demonstrate that they understand the new expectations and can provide superior results in a cost-effective way,” Emma adds.
The healthcare sector already cleans to the highest standards and follows strict cleaning protocols to avoid endangering lives. The value that cleaning can add to this sector is reassurance to patients and visitors that the environment is safe for treatment and recovery. Service providers to this industry need to demonstrate efficacy and efficiency in their operations.
Education facilities such as schools, colleges and universities are made up of small spaces where many people interact. These are considered high-risk zones for spreading infection and are cause for a high level of concern among students, parents and employees. To calm fears about cleanliness and hygiene, administrators need to communicate extensively to assure all stakeholders that strict cleaning procedures are in place.
Although the post level-five lockdown period is challenging for all industries that contract cleaners serve, it has also provided opportunities for these cleaners to help clients by delivering the required level of skill and cleanliness required.
Special thanks to Emma Corder, Managing Director of industrial cleaning products manufacturer, Industroclean for the information contained in this article.
For more information, contact Industroclean:
Tel: +27 11 801 4600
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