World FM (Facilities Management) Day is celebrated on 17 May this year. This initiative was launched by Global FM to recognise the vital work that facilities management professionals and the facilities management industry contribute to business worldwide. World FM Day is an opportunity for global knowledge sharing, to discuss and share experiences both good and challenging, to promote the facilities management profession and celebrate successes.

This year’s World FM Day theme is ‘Enabling Positive Experiences’. Whether facilities managers work in the residential, leisure, entertainment, retail, healthcare or any other sector, they play a key role in enabling positive customer, client and employee interaction.

Duncan Waddell, Chairman of Global FM, says the 2017 theme emphasises facilities management’s significant role in setting and managing the scene for, and delivering exceptional customer experiences worldwide across multiple sectors.

“Sectors impacted by FM are everywhere and there are examples in travel and tourism, residential, entertainment, leisure, health, education and commerce, as well as the wider workplace. The often unforeseen and disruptive forces in today’s world must be anticipated and managed to ensure stability and success in whatever sectors people seek the deliverables of FMs and their teams to ensure that outcomes and outputs of facilities meet expectations to enhance life, whether used for work, rest or play,” commented Duncan.

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